Care and Instructions

Cleaning Technique

Wipe off the dirt from the furniture with a soft cotton cloth. Also avoid using the excess water for cleaning, take moistened cloth to wipe off the dirt.

Avoid Chemicals

Avoid chemical contact with the furniture as it may harm the natural finish and further the durability. Also, make sure to avoid application of polyurethane paints on the furniture.

Scratch & Burn Remedy

Scratches, burns, residue and any other surface damage can be taken off with fine-grit sandpaper. Reapply mineral oil after sanding.

Delivery

• Our support and delivery teams will be in touch with you for a hassle-free delivery.
• In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment.
• Extra charges applicable per floor on delivery to the customer’s floor (on request) in such cases.
• Extra charges applicable for weekend or time-specific delivery.
• Your product(s) will be held for 10 days at the nearest delivery hub if you’ve failed to receive the delivery. After this, Walnut Studio shall be free to charge or cancel the order.

Installation

• Depending on the delivery condition, your product may or may not require installation assistance upon delivery.
• If The Delivery Condition Is:
• Pre-assembled – no installation is required. The product comes fully-assembled and ready to use.
• Knocked-down – expert assistance is required, for which Walnut Studio will provide carpenters to carry out proper installation and assembly depending upon the location.
• Basic assembly/DIY – the product requires minimal installation/assembly, which can be carried out by the customer using simple tools and assembly instructions provided. No expert assistance required.